Make sure to update Galaxy Wearable app to the latest version if available, then repeat steps 1 to 4 above. You can do that by going to Android System Settings > Apps > Galaxy Wearable on your phone, then press Storage to access the options to clear the cache and data. If issue persists, try clearing the cache and data on the Galaxy Wearable app (Android app on your phone).If issue persists, uninstall and reinstall the app (See the guide here), then repeat steps 1 to 4 above.Just connect the Ring Doorbell Pro to both the Ring app and the SmartThings app on your phone, and then choose how to control. But once you connect your Ring doorbell unit to your existing. Close all recently used apps from ‘Recent Apps’ (See the guide here), then open Ring Doorbell Viewer app. The Ring Doorbell Pro can send a live video feed of your front door right to your Samsung smart TV This lets you keep an eye on things just in case someone is coming over or you’re expecting a package to be delivered. The Rings internal battery doesnt supply enough power to access the live view from the app.(Note: If network is not available, app should show ‘Please check your network connection’ error message)
If you are experiencing issues launching the app, please step through the following process to troubleshoot.
